What can we help you with?

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We support a wide range of payment methods tailored to the South African market, including Google Pay, Apple Pay, Payflex, Visa, and MasterCard. We are continuously expanding our supported payment options.

As a customer, you simply select X-Pay at checkout. You will be redirected to our secure portal to complete your transaction using your preferred payment method.

Payments are processed instantly and securely through our gateway. Once a transaction is complete, both the merchant and customer receive real-time notifications.

Refund policies are determined by the merchant. If you require a refund, please contact the business you purchased from directly. They will initiate the process through their X-Pay dashboard.

Can't find what you're looking for? Contact our support team.

Frequently Asked Questions

Find quick answers to the most common questions about our services.

What can we help you with?

Choose a category to find the answers you need.

As a customer, you simply select X-Pay at checkout. You will be redirected to our secure portal to complete your transaction using your preferred payment method.

Payments are processed instantly and securely through our gateway. Once a transaction is complete, both the merchant and customer receive real-time notifications.

Refund policies are determined by the merchant. If you require a refund, please contact the business you purchased from directly. They will initiate the process through their X-Pay dashboard.

Can't find what you're looking for? Contact our support team.